Returns & Exchanges
At GBRS Group Gear, we stand behind the quality of our tactical apparel and equipment, offering a 30-day window for returns or exchanges on items in original, unused condition. We are committed to ensuring your gear meets the high standards required for your mission and lifestyle.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is free from wear or damage.
Affix Shipping Label
Download and print the prepaid shipping label provided via the portal and attach it firmly to the outside of your return parcel.
Quality Inspection & Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing